1. How should I track my consignment?
Ans : You can track your consignment Click Here
2. What are your delivery timings?
Ans : Our delivery timings are 10am to 7pm.
3. I have booked my consignment for somewhere and it is showing it has been forwarded to a different destination. What should I do?
Ans : Sometimes consignments are misrouted due to human error. You can register a complaint under the "Misroute" category Click Here
4. My consignment is of a no-service area, what should I do?
Ans : Receivers can collect the consignment from the nearest hub after contacting it. If not, then the consignments of no-service areas are returned to the booking origin.
5. My consignment is of an out-of-delivery area, what should I do?
Ans : Out-of-delivery consignments are mostly delivered once a week. Please contact the nearest hub for more details. You can also call us at 6374711150 for further details.
6. My consignment has been seized by Sales tax department even though I had submitted all the papers. Why so?
Ans : Government authorities seize various transport vehicles to keep a check of consignments. They scrutinize consignments for missing documentation and hold them back. Consignments with documentation which checks out with the department is subsequently released. This process takes time as the department picks up a whole lot rather than individual consignments.
7. What is your GST number?
Ans : Our GST 33AAHCP8343B1ZN . GST numbers are mandatory for parcels.
8. I wish to take a franchisee, what should I do?
Ans : Please write to us click here.
9. How long will the complaint take to resolve?
Ans : Although we try our best to resolve your issues at the earliest. Sometimes, delays occur due to service lapse and circumstances that are beyond our control such as political strikes and disturbances, festival holidays. We request you to kindly bear with us.